Core Values

Core Values

We constantly strive to improve our range of services, challenging our business model regularly as we seek to deliver operational and financial benefits through the Y&M auto service cycle.

Our first concern is to ensure you’re not driving your car in a dangerous condition or close to breaking down. Our technicians communicate effectively and know the right follow up questions to properly identify any issues your vehicle is having. Everything is explained directly to you by the technician assessing your vehicle, so you can better understand exactly how your car is functioning and how we will fix it. If you have a question we’ll answer it because at Y&M auto service, “You Talk to the Mechanic”.

Our professional mechanics and technicians are experts in the automotive industry and are highly recognized in local communities across Ontario. Our customer reviews and experiences provide a lot of insight into our business. A common message our customers share is that Master Mechanic is unlike any other repair facility. Our customers can always expect transparency, trust, and quality expertise for their automotive needs.

Without a comprehensive understanding of your vehicle’s systems and parts, it is important you bring your vehicle to a trusted technician. We will not only fix the problem but take the time to explain the issue in terms you will understand.

The Customer is King – We provide an unrivaled quality service for our customers – from the moment you walk through the door until you return

Our Staff are our most important asset – We have a passion for people, therefore we continue to provide regular training to ensure you receive high-quality customer care



We ensure that you get a well-detailed break-up of each minor repair work



We provide our employees with the best tools and make sure that they are smartly uniformed. This ensures that the technician does not waste time running back and forth looking for parts and tools.



We give a follow-up call to the client to ensure their satisfaction. Hence, we give our awesome clients complete peace of mind!



Flexible payment options to suit your needs.